Privacy Policy

Swarray & Co.
Last updated: November 3, 2026

Swarray & Co. respects your privacy. This policy explains how we collect, use, protect, and retain personal information when you visit our website, contact us, purchase tickets, or attend our events.

1. Information We Collect

We may collect:

Contact information: Names, email addresses, and messages submitted through our website.
Newsletter subscriptions: Information voluntarily provided to receive event updates.
Ticket purchases: Buyer names, email addresses, mobile phone numbers, ticket details, and order information.
Event attendance: Ticket check-in information and photographs or videos recorded at our events.
Website activity: Technical information and cookies used for website functionality and analytics.

2. How We Use Information

We use personal information to manage ticket sales, provide event information, respond to inquiries, process refunds, maintain business records, improve our website, and comply with legal obligations.

We send promotional emails to people who have subscribed to receive them. Purchasing a ticket or contacting us does not automatically subscribe you to marketing.

3. Ticketing and Payments

We use Ticket Tailor for online and at-the-door ticket sales, ticket management, and event check-in.

Stripe processes electronic payments. Payment providers handle payment information according to their security practices and privacy policies.

4. Event Photography and Video

Photography and video recording may take place at our events. Images and recordings may be used on our website, social media, and other promotional materials.

We encourage guests with concerns about photography or filming to contact us. Where required by law, we will obtain appropriate permission before using identifiable images or recordings.

5. Cookies

Our Squarespace website uses essential cookies and may use optional analytics cookies.

Visitors can accept, decline, or manage optional cookies through our website's cookie controls.

6. Sharing Information

We use trusted service providers, including Squarespace, Ticket Tailor, and Stripe, to operate our website, ticketing, and payment services.

We do not sell customer contact lists or share them with event partners, DJs, or sponsors for their marketing.

Information may also be disclosed when legally required or reasonably necessary to protect rights and safety.

7. Data Security and Retention

We use reasonable safeguards and limit access to personal information.

We retain transaction and accounting records for as long as necessary to satisfy business and legal obligations. Our intended general retention period for necessary transaction records is seven years, subject to applicable requirements and professional advice.

Other personal information is retained only as reasonably necessary for its purpose and is deleted or anonymized when no longer needed, where practicable.

8. Your Privacy Choices

Depending on applicable law, you may request access to, correction of, or deletion of your personal information.

You may unsubscribe from promotional emails using the unsubscribe link or manage optional cookies through our website.

9. Children's Privacy

Our website is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

10. Third-Party Services

Third-party services may have their own privacy policies and may process information in other locations, including outside the United States, subject to applicable legal requirements.

11. Policy Updates

We may update this policy as our practices or legal requirements change. Updates will be posted with a revised date.

12. Contact

Swarray & Co.
Honolulu, Hawaii
contact@swarrayco.com
www.swarrayco.com